Hi English

I expect your employer has a responsability under the disibility discrimination act. They should be able to provide a compatable phone for you. As you wear Phonak Audeo YES 5 a bluetooth handset may help. Let us know!

I took the Jabra hub to work today, set it up on a test phone and gave it a try. I could hear ok if a little low, but my icom device is too sensitive it picks up all the conversations from around me and the person at the other end does not get a good deal. I work in a large open plan room that is nearly all glass so I guess all sounds do get bounced around.

This is disappointing for me as I thought it would cure my problem with phones at work. Even if they put baffle boards around me I would still pick up conversations from behind me 

I did try adjusting the volume on the Jabra Hub but it is either too quiet for me or too loud for the customer.

Shame really as the icom works with my mobile a treat.

I also tried the Jabra headset that came with the hub. I cannot hear it well and it has the same pick up problem.

I have a Siemens Gigaset in my house, it works great and I have never heard so well on the phone for years.

My problem at work is compounded by the office system. We have to use a specific type of phone that deals with the cuing of the calls.. Unfortunately it is an old outdated system, and the headsets that go with it are useless to me now my hearing is worse.

I came up with getting the bluetooth HA's myself and had high hopes but I had to do all the work to get it and install it only to find it was not suitable.. well you know the rest...

I truly don't think they understand just how much hearing I have lost. I think this is because I have always managed it in the past and not been any bother to them. Now I need help , I am finding just how short they fall in providing it.

My Audi is coming again this Friday to try and sort a problem with one of my HA's  out

I have been trying for weeks to get help from them. They  are the government. There is so much red tape it is unbelievable!
They gave up on me when I asked them to help with bluetooth as their rules only allow them to get from certain suppliers, and none of theirs would help with bluetooth.
This is why I ended up doing it myself.
By the way the phones and the system we are using are so old they are obsolete, they belong in a museum. The gigaset is fine in a quiet home but put it in my noisy office and it would be no good.

Thanks for the interest. I will let you know how things progress as this situation may be a problem for someone else somewhere some day